Jay peak Week 4

On Friday I worked with ski patrol and ski school. I enjoy both departments very much.
In the morning I closed trails and in the afternoon I gave a ski lesson!

• Service: Ski Patrol- Provide emergency care, and check trails conditions: Ski School- Give lessons
• Safety: Ski Patrol- Help with injuries or lost people and mark off bad hills Ski School- indoor lessons first.
• Sustainability: Ski Patrol- reuse/recycle trail signs and markers Ski School- Reuse old ski and board equipment.

• Customer: They can purchase lessons and with ski patrol remain safe on the mountain
• Employee: It benefits employees by giving them a job
• Owner: brings in money and guests to their resort

Jay Peak Week 3

Guest services (Friday)
Safety: If some losses valuable items guest service keeps them safe for those to come pick up.
Service: Print out tickets for customers and answer any questions customers may have.
Sustainability: Recycle RFID cards

Customer: They help out customers with ticket issues and deal out tickets as well
Employee: Gives employees money (Job)
Owner: Brings in money to resort. Helps owner with difficult guest problems.

Food and Beverage(Friday)
Safety: Clean all utensils properly so that no one gets food poisoning
Service: Provide food for hungry customers
Sustainability: Recycle Cooking oil and plastic and paper utensils.

Customer: gives guests something to eat
Employee: Gives employees a job and pay
Owner: Brings in more money for the resort

Freestyle Ski event (Saturday)
I pretty much helped find and relay messages to participants in the ski competition about whether it was there time to go. I helps establish a systems to keep the bib numbers on the competitions in order and make sure everything was going smoothly. Overall the event was pretty successful and I enjoyed it alot!

2 Week Jay peak

At jay peak i Worked in Nordic and ice haus on Sat. One way in which nordic practices sustainability is by reusing old snowshoes and other equipment. They also use sticks found in nature to mark there trail boundaries. One way in which nordic practices safety is by providing maps so that no one gets lost. They also send someone from nordic to hike with groups just in case someone gets injuried. One way in which nordic provides service is by offering equipment and the outdoors to people so that people can participate in outdoor activities such as snowshoeing, cross country skiin, and many other. One way in which nordic benefits the customer is by providing them with fun and enjoyment. One way in which it benefits the employee if by offering them a job where they too can have fun. One way in which it benefits owner is by bringing in money to there resort. One way in which the ice haus practices sustainability is by using excess heat left over to heat pump house water. One way in which the ice haus practices safety is by allowing guest to rent helmets and padding. One way in which the ice haus provides service is by offering equipment and allowing the guest to have something fun to do. One way it benefits the customer is by giving them something fun to do. One way it benefits the employees is by giving them some cash to put into there wallets. One way it helps the owner is by providing them and their resort with income.

One Sunday, I worked in Rentals and guess services. It was quite busy and interesting. I handed out boots the majority of the day and then seen how the hotel portion operated. One way in which rentals provides safety is by setting the customer up with the proper gear and providing safety equipment. One way in which it provides service is by offering guest who dont have equipment, equipment. One way in which it provides sustainability is by recycling and reusing old ski/board equipment. Rentals benefits the customer by offering them equipment for use. One way it benefits the employee is by giving them a job. One way it benefits the owner is by bringing in money for the resort. After working in rentals in the morning i worked in the hotel in the afternoon. One way in which the hotel practices sustainability is by recycling the rfid cards. One way in which hotels practice safety is by cleaning all hotel rooms before they offer them to guest. One way they provide service is by offering their guest a place to stay during vacations. One way in which hotels benefits the customer is by providing shelter or somewhere nice to stay during there vacation at jay peak. One way in which it benefits the employee is by offering them a job. One way in which it benefits the owner is by bringing in revenue to their resort.

Jay Peak week 1

Week one at jay peak was pretty interesting. The first day we meet with Tom M and talked about what we would be doing for the following four weekends there. We also got a tour of the resort and then were sent on our way to snowboard. The saturday after, I began working in lift ops. I worked the RFID system all day and organized lift lines. It was interesting to see how RFID systems worked. There definitely so much faster then scanning tickets by hand. The hand held device showed things from season pass holders, to expired tickets. I was also able to connect with many of the guest. One way in which lift ops practices sustainability is that by using the RFID system. The cards that are used are reloadable and save on tickets. The ski resort also recycles old ski ticket passes. One way in which lift ops at jay practices safety is by the use of RFID systems as well. If someone is hurt or lost on the mountain the RFID tickets make it easy to track the person. The tickets are almost like gps's. One way in which lift ops practices service is by offering the customer shorter lift line because face it how really wants to wait in a lift line for any longer then 2 minutes. One way in which lift ops benefits the employee if by offer them a job. A second benefit for the employee is that they are able to enjoy the outdoors and meet many guests. One way in which lift ops benefits the customer is by giving them transport to the top or parts of the mountain. Like I said before the RFID's at some of the lifts also lower the lift lines. One way in which lift ops at jay benefits the owner is by brinnging in money to the resorts. When customers buy tickets or reload then RFId cards they are paying money, therefore the owner and the resort is making money. Plus by selling tickets the owner has the potential to attract more people to the resort and is sort of a marketing aspect.