Sunday, January 22, 2012
Bretton woods week 1
Lets first start off by saying week one went extremely well. I was put into the lift off world which is actually a very important department . Not only do the employees work for park but they work together to make the guests experience safe and great. So to answer some of the questions that were given to us by our professioner i will take what i learned in week one at bretton woods. The first question is on sustainability. The ski lift world at bretton practices sustainability in a variety of ways. The most important way is by recycling and getting ride of waste (oil), that they use on there lifts in a proper and harmless way. This way no harmful chemicals are getting into our environment. Remember it is this environment that drives many ski resorts today. The ski lift world at bretton also relates to many service and safety practices. One way bretton deals with service is by offering there guest shorter wait lines. With their high speed quad detachables, they are able to send more people up the hill faster therefore reducing the lift line wait time. There ticket scanners also reduce the line wait time. They also practice safety by offering and making there guest use the safety bars on there ski lifts. The Lift attendances make sure that there guest use the saftey bars. Bretton woods lifts also contain many safety features on there ski lifts, such as brittles bars, proximity sensors and many other safety parts. The last 3 questions were to explain how our department supported or benefited, the guest, the employee, and the owner. One way in which bretton wood's ski lift world supports the guest is offering them transportation up the mountain with 9 working lifts. The major of the lifts are high speed detachables, which are nicer because the carrying capactiy is greater. Bretton woods lifts are also a benefit to the employees because the wait line are shorter and customer complaints wont be so much of a problem. However these lifts may also be a hassle for lift attendances because there are more advanced and sometimes more complicating to use then simple fixed grips. The last question is how the lift world at bretton helps the management and owner. This question is very simple. My offering great services, guest are happy and will come back and spend more money to do it all over again. It is important for these lifts to be running and for friendly staff so that guest have the best possible time on the mountain. I mean think about it, it is these people that keep many resorts such as bretton open and operating. On the final note, I meet a ton of really nice professionals in the lift ops world at bretton. I was show how to operate the lifts as well as how they all functioned. I also learned how to maintance a nice loading and unloading ramp, so that injuries are less likely to happen due to ice. It is extremely important to always make the guest your number one priority, and to practice safety for the guest as well as all the employees operating the lifts. The department I will be working with next week is terrain parks which will be very interesting.
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